Privacy Policy

Last updated: 1st March 2026

Ain Technologies LLC (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share when using our mobile application, Raaz (the “App”). This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using the App, you agree to the practices described below.

1. Information We Collect
a. Information You Provide

  • Financial documents you upload (PDF/CSV bank statements)

  • Account registration information (name, email, password)

  • Feedback or support requests

b. Automatically Collected Information

  • Device information (type, operating system, unique device identifiers)

  • Usage information (features used, interactions, session data)

  • IP address and general location data

c. Aggregated and Anonymized Data

  • We may generate anonymized or aggregated datasets from your information for analytics, product improvement, and business insights.

2. How We Use Your Information

We use your information to:

  • Operate, maintain, and improve the App

  • Provide personalized insights and analytics based on your financial data

  • Provide relevant promotions, recommendations, or offers (marketing purposes only, not financial advice)

  • Respond to support requests or feedback

  • Conduct research and analysis on aggregated data

  • Comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information:

  • Where required by law or legal processes (court orders, government requests)

  • To protect our rights, property, or the safety of users

  • With service providers who process data on our behalf, subject to confidentiality obligations

4. Security of Your Information

We implement reasonable technical and organizational measures to protect your data, including:

  • Secure storage and encryption of uploaded documents

  • Access controls and authentication for user accounts

  • Regular monitoring for security breaches

No system can guarantee absolute security; we cannot be held responsible for unauthorized access beyond our reasonable control.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Provide the App’s services

  • Comply with legal obligations

  • Resolve disputes or enforce our agreements

Upon account deletion or termination, your personal data may be deleted or anonymized, except where retention is required by law.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Object to certain uses of your data (e.g., marketing)

To exercise your rights, contact us at [support@raaz-app.com].

7. Cookies and Tracking

The App may use cookies or similar technologies to improve user experience and analytics. This includes:

  • Understanding how users interact with features

  • Aggregating usage statistics

Some features may not function properly if tracking is disabled.

8. Children’s Privacy

The App is not intended for children under 18. We do not knowingly collect information from minors. If we become aware that a child has provided personal data, we will take steps to delete it.

9. Regulatory Disclaimer

The App is a financial information and analytics tool only. Ain Technologies LLC is not a bank, financial institution, or licensed financial services provider.

The App:

  • Does not execute financial transactions

  • Does not provide regulated financial services

  • Does not guarantee financial outcomes

All insights, analytics, and promotions displayed through the App are informational only and should not be relied upon as professional financial advice.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be made available within the App or on our website. Continued use of the App constitutes acceptance of the revised Privacy Policy.

11. Contact Us

For questions about this Privacy Policy or your personal data, contact:

Ain Technologies LLC
PO Box 1668, PC 112, Ruwi, Sultanate of Oman
Email: [support@raaz-app.com]